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Operational instructions - claims
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Operational instructions - claims
1.1 - Commutations: Operational instruction
1.2 - Weekly payment of compensation: Operational instruction
1.3 - Private investigators: Operational instruction
1.4 - Claim payments by employer: Operational instruction
1.5 - Domestic assistance: Operational instruction
1.6 - Nominal Insurer's confidential information: Operational instruction
1.7 - Section 53 Vocational re-education programs: Operational instruction
1.9 - Permanent impairment of the spine: Operational instruction
1.10 - Formal recognition of common law claims and work injury damages: Operational instruction
1.11 - Increased medical, hospital and ambulance expenses: Operational instruction
1.11 - Increased medical, hospital and ambulance expenses: Operational instruction - Appendix 1
1.11 - Increased medical, hospital and ambulance expenses: Operational instruction - Appendix 2
1.12 - Role and use of doctors in Workers Compensation System: Operational instruction
1.13 - Management of hearing loss claims: Operational instruction
1.13 - Management of hearing loss claims: Operational instruction - Attachment A
1.13 - Management of hearing loss claims: Operational instruction - Attachment B
1.14 - Ongoing partial incapacity benefits: Operational instruction
1.15 - Level of WPI for purposes of payment of lump sum compensation and threshold for other damages: Operational instruction
1.16 - Injury management of workers on Workers Compensation Commission awards: Operational instruction
1.17 - Arrangement for payments to Medicare Australia: Operational instruction
1.17 - Arrangement for payments to Medicare Australia: Operational instruction - Attachment 1
1.17 - Arrangement for payments to Medicare Australia: Operational instruction - Attachment 2
1.17 - Arrangement for payments to Medicare Australia: Operational instruction - Attachment 3
1.17 - Arrangement for payments to Medicare Australia: Operational instruction - Attachment 4
1.18 - Payment of legal costs if professional costs or disbursements are disputed: Operational instruction
1.19 - Determining liability for recess claims: Operational instruction
1.20 - Management of injuries arising from a WorkCover approved work trial: Operational instruction
1.21 - Recovery of Centrelink benefits from lump sum payments to injured workers: Operational instruction
1.21 - Recovery of Centrelink benefits from lump sum payments to injured worker: Operational instruction - Attachment 1
1.22 - Death claims: Operational instruction
1.23 - Weekly payments - Residence outside Australia: Operational instruction
1.24 - Entitlements under total incapacity: Operational instruction
1.25 - Managing worker obligations under injury management plans: Operational instruction
1.26 - Transfer of claims management between scheme agents and insurers: Operational instruction
Related publications
Operational instructions - policies
Operational instructions - financial
Operational instructions - manual
Operational instructions - general
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Released agent contract information
Scheme agent services
Scheme agents
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